Stuck in reverse

My 2010 2 litre petrol accord has started to be difficult to get out of reverse occasionally. This is frustrating as it only does it now and again so I can't show the dealer it happening. I have a Honda extended guarantee, but I can' think they will take me seriously if I can' t demonstrate the problem to them. My thought would be is the clutch dragging, but it has never had anything but a perfectly smooth gear change at all times and it never crunches on engaging reverse.

Any ideas anybody?

Next time it happens, switch the engine off to see if that helps to get it out of reverse? Not an acceptable cure, but would confirm if it's the clutch dragging sometimes and causing the issue.

Maybe check that the gear linkages (under the air filter box, if it's anything like my older Accord) are properly mounted, not frayed and give the ends a greasing. But I realise that you really want it fixed by the dealer, rather than mess about yourself!

Maybe film it when it happens and present that as evidence?

I had a Honda extended guarantee, and with hindsight it was a waste of money. My car had issues with the tailgate, and like the OP, the issue went away whenever it was at the dealer. I also felt that they were just fobbing me off, all they wanted was my money to do rip-off services. Turns out that there was a Service Bulletin on the tailgates at the time.

The manual box has a speed sensitive lockout on reverse doesn't it? It is meant to stop you from being able to select reverse, but if something is playing up it could perhaps prevent you from getting out of reverse.

Phil, how old is the clutch in any case?

The clutch is original and the car has just covered 50000 miles. It hasn't been driven hard.

I've just looked at the workshop manual cd and the way the reverse lockout solenoid works appears that it cannot cause it to get stuck in reverse gear. The troubleshooting section only lists 2 possible problems, one being that the driver can select reverse when the car is moving, and the other being that reverse cannot be selected when stationary.

I'm not sure about the CU1 (your car) or the CL7 (7th gen version), but on the CL9/CM2 the clutch starts to go around 70k miles

If it's not the clutch, it could be something to do with the linkages as Jon_G suggested.

Don't let the stealers fob you off, maybe ask them to check the linkages. Definitely get the issue registered with them before the extended warrant expires (I didn't do that with my car, I wish I had).

Did you get this other issue resolved btw http://typeaccord.co.uk/forum/topic/22415-clonking/?p=234578

Dealers stealers take the car back go see service manager and explain you want it sorted don't listen to their excuses if not call honda uk and explain to them.

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Can we please stop referring to dealers as "Stealers" rant over.

Take the car back to the dealers and be polite and see the service manager and explain that it is an intermittent problem (there is nothing worse than an intermittent problem), that you also have an extended warrantie. Explain that you are not happy and need this problem resolving and that you will keep returning until it resolved to your satisfaction or you will contact Honda UK.

John

smokingman said:

Can we please stop referring to dealers as "Stealers"

Click to expand...

"stealers" meets my personal experience and I'm not the only person with that view

After the factory 3-year warranty period has elapsed, Honda franchise doesn't mean that Honda dealers are different than any other dealer.

When the factory warranty has expired they often put the minimum effort and maximum profit into most things. They certainly did that with several issues on the car that I bought from them. They wanted a vast sum of money to fix the aircon on my car (which is why I did it myself), and they weren't interested in finding anything wrong with the tailgate on my car, even though it transpires that there was a service bulletin out at the time (all they kept saying was "there aren't any codes sir").

thus "dealer" = "stealer"

The only experience I've had of warranty issue are with motorcycles.

Had the opposite experience, þhe dealers do everything they can for the customer, but their hands end up tied by the manufacturer not wanting to pay for the work.

On my last Triumph, the sump bolts backed out, it dropped 5 bolts and all the oil onto the tyre, and my garage floor, at 6000 miles.

I'd had it since new and it was only 4 months old.

In my experience, when the factory warranty is in force, Honda dealers gladly do whatever needs doing ...but only as long as Honda UK give the go-ahead, which they almost always do. But once the car is out of factory warranty, even with an extended warranty (which is not a factory warranty) you start to feel the cold shoulder from the very dealer that you bought the car from and who you've been paying for the services. In other words, the "welcome sir" is still there, but you start to realise that they're not willing to give any free time to investigate anything, which includes reading service bulletins, and/or contacting Honda UK for you.

The tailgate on my car started to go wrong before the 7-year extended warranty on the tailgate was up, but I did not know that there was a 7 year warranty on it. Indeed, it was even going faulty before the 3-year extended warranty was up. When you're using the car daily, you just don't have the time to drive the 10-ish miles to the dealer to keep up the pressure ....and you shouldn't have to.

Each time I press the button on the key-fob to open the tailgate, I know there's a 50:50 chance that it won't open, and I know what the problem is (there's a good thread on TA where someone fixed it himself, it's a slipping electrically operate clutch on the motor ***embly in the roof, as per the Service Bulletin that the stealer never bothered to read).

Yeah, that's not good.
Obviously a dealer that is keen on trying to maximise the profit out of each customer, as opposed to having repeat business.

Where I had the opposite experience with my local bike dealer, I bought 4 new bikes from them in 4 years.

Service sells. I didn't even shop around on price.

(And the boot clutch has been on my to-do list since August 2015. Still can't see me bothering to do it)

smokingman said:

Can we please stop referring to dealers as "Stealers" rant over.

Take the car back to the dealers and be polite and see the service manager and explain that it is an intermittent problem (there is nothing worse than an intermittent problem), that you also have an extended warrantie. Explain that you are not happy and need this problem resolving and that you will keep returning until it resolved to your satisfaction or you will contact Honda UK.

John

Click to expand...

Most of them are stealers or so cowboy they cant diagnose the easiest fault they are kwik fitters

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Goodluckmonkey said:

Yeah, that's not good.
Obviously a dealer that is keen on trying to maximise the profit out of each customer, as opposed to having repeat business.

Where I had the opposite experience with my local bike dealer, I bought 4 new bikes from them in 4 years.

Service sells. I didn't even shop around on price.

(And the boot clutch has been on my to-do list since August 2015. Still can't see me bothering to do it)

Click to expand...

That's boot and vsa we need to talk I have resolved both of these on mine

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Yeah I know. Cheers for the offer. I can fix them, just being too lazy as I only drive it 2-3 times a month now.
Had a new half-shaft ***embly sat in the garage awaiting fitting for months too, so I can cure the 20mph rattle the worn halfshaft splines create.

Any update on this problem?