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Grom Audio Issue

seo

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Ireland
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7th Gen Tourer Exec
Hi All,

Looking for some help.

I installed the Grom Audio unit with BT add-on at the weekend but I can't get it working.

I've plugged the phone in and its charging, so the unit must be plugged in correctly. However, I can't get it to play music from the phone. When I select CD/AUX it just keeps playing the CD player.

On a separate issue, it won't/can't find the Bluetooth module so can't connect to that either!!! Have to check the connection on that one.

Anybody know if this is something to do with the head unit or is it to do with the phone??? I've installed the DashLinQ app as required.
 
That's the next step. Was worried I'd missed something obvious and thought someone in here might have had the same experience. Suppliers sometimes don't know the little tricks required on each model.

I'll report back if I fix it, just for future reference for anyone else who may have the same issue
 
I had problems with GROM too, in the end had to return it and raise credit card case to get my money back but they refunded before any intervention. You may find you might have to disconnect power completely from the factory radio, plug in the GROM then re-power the factory radio for it to recognise something new on the BUS.
 
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