What's new

2003 Tourer tailgate won't open/. warning light on

PaulE

Members
Messages
25
Reaction score
1
Location
Buckinghamshire
Car
2003 Tourer Exec
Guys,

Searches of the internet have found many results, some confusing, some wrong and some.. well, I dunno. There are reports of Honda wanting hundreds of pounds for fix. :)

The tailgate won't open on the button. It's completely dead. Usually if it's locked and you try to open it on the fob, there's a quiet beep, but mine won't even do this now.

The only way to open it is to climb inside and pull the emergency release. Trying the outside handle doesn't work.

The dash warning light is on permanently.

I've not had a chance to check fuses yet - I'll do that and report back, but meantime, does anyone have any suggestions.
 

PaulE

Members
Messages
25
Reaction score
1
Location
Buckinghamshire
Car
2003 Tourer Exec
Well well. Some more searching found this thread on another forum, from a user who was curiously banned and now has post count of one. Weird... anyway, for those who don't follow the link, here's what he said.

Had the same problem and this seemed to sort it out. If this doesn't work then your stuffed and you'll av to spend the muny

-The problem started when i tried to close the boot- closed the boot then tailgate light went on the dash display.....same problem.

-anyway to fix it. I left the tailgate door on open position, then i disconnected the battery and reconnected it. Then i switched the ignition on so the lights of the dash were on and shut the tailgate.

for some reason the tailgate light turned off and it was sweet after that.

Hope it helps, I feel much better now.
I followed this procedure. I left the battery disconnected for less than half a minute. I reconnected it, turned on the ignition and after the dash lamp self test, sure enough the tail gate light went out. I closed the tailgate and hey presto, it works as it should. Excellent
 

Mdaw

Members
Messages
20
Reaction score
0
Location
Swindon
Car
2003 Acoord Tourer
Glad you sorted it matey:) worth bearing in mind for when/if mine goes wrong. Martyn
 

Kapitain

Members
Messages
40
Reaction score
0
Location
Bedfordshire
Car
2.2 Exec tourer
Man I wish I found that information when mine failed...

I tried disconnecting the battery except the boot was closed though. -sigh-
 

scottpeters90

Members
Messages
15
Reaction score
1
Location
london
Car
03 Accord tourer
Hi all

i have had this tail gate problem for 2 weeks now, i took my car to Crown Honda to have the problem diagnosed and they said it was 100% the ECU. They wanted £500 for a new one! i explained that i would find an ECU and fit it myself as the price for a new one was almost 25% of the value of the car! I have since fitted the ECU but it didn't fix the problem. i have removed and cleaned the position contacts on the lock mechanism but still nothing. has anyone got any useful advice as I'm at the end of my tether having to climb in to open the boot. I'm also well annoyed at Crown Honda, i paid for a full service and £90 extra for then to find the fault and they couldn't even do that. In fact I've yet to find a decent Honda service centre that don't just want to charge you for parts.
 

jayok

TA Friends
Messages
1,555
Reaction score
86
Location
Ireland
Car
CRV / S2000
Hi all

i have had this tail gate problem for 2 weeks now, i took my car to Crown Honda to have the problem diagnosed and they said it was 100% the ECU. They wanted £500 for a new one! i explained that i would find an ECU and fit it myself as the price for a new one was almost 25% of the value of the car! I have since fitted the ECU but it didn't fix the problem. i have removed and cleaned the position contacts on the lock mechanism but still nothing. has anyone got any useful advice as I'm at the end of my tether having to climb in to open the boot. I'm also well annoyed at Crown Honda, i paid for a full service and £90 extra for then to find the fault and they couldn't even do that. In fact I've yet to find a decent Honda service centre that don't just want to charge you for parts.
Did they stick a HDS on it to diagnose it? Surely, it can be diagnosed by the HDS?
 

scottpeters90

Members
Messages
15
Reaction score
1
Location
london
Car
03 Accord tourer
Did they stick a HDS on it to diagnose it? Surely, it can be diagnosed by the HDS?
They got a fault code B1390 ECU fail?? but i have changed the ECU and still nothing, need help as this is driving me insane!!
 

donk_3030

Members
Messages
64
Reaction score
1
Location
Oxfordshire
Car
Accord 2.4 Ex
I had the tailgate issues with mine when I first brought it. Trader payed for the diagnostic via honda who said it was the tailgate motor! (It was intermittently working), I think it was just getting weak, it did go in to lock down mode but by doing the battery disconnect it allowed me to open it manually with the handle.

I was chatting to the service guy who said they are pretty common to fail and but also said to try ebay. Which I did and got a motor and ecu for 80quid then got the trader to get his guys to fit it for free.

Where did you get the ecu? Is it defo working? With my issue I could still open the tailgate by using the handle outside the car!


where are you based? As I still have the old ecu and motor in my garage (for spares)
If your not too far from Oxford you could always try my spare!
 

scottpeters90

Members
Messages
15
Reaction score
1
Location
london
Car
03 Accord tourer
I had the tailgate issues with mine when I first brought it. Trader payed for the diagnostic via honda who said it was the tailgate motor! (It was intermittently working), I think it was just getting weak, it did go in to lock down mode but by doing the battery disconnect it allowed me to open it manually with the handle.

I was chatting to the service guy who said they are pretty common to fail and but also said to try ebay. Which I did and got a motor and ecu for 80quid then got the trader to get his guys to fit it for free.

Where did you get the ecu? Is it defo working? With my issue I could still open the tailgate by using the handle outside the car!


where are you based? As I still have the old ecu and motor in my garage (for spares)
If your not too far from Oxford you could always try my spare!
The ECU came from ebay! i cant be 100% sure its working. im in North London so a bit far to try a part!
 

donk_3030

Members
Messages
64
Reaction score
1
Location
Oxfordshire
Car
Accord 2.4 Ex
Ah shame mate. Could you try returning the part (as faulty) and then try find another. Most scrappys offer 3 month warranty these days?
There was a post on here somewhere for a mod to gain access from outside using the internal release! The guy had dog cages in the back so couldn't get to the internal handle....just a thought if its gonna be a massive ball ache to sort your electrics!
 

jayok

TA Friends
Messages
1,555
Reaction score
86
Location
Ireland
Car
CRV / S2000
DTC B1390: Tailgate Closer Unit Malfunction

There's a full test procedure for this including continunity of the circuits, etc. Do you know if the dealer tested this or simply diagnosed a faulty ECU? Looking at the procedure its a full on 26-step troubleshooting guide for this.
 

scottpeters90

Members
Messages
15
Reaction score
1
Location
london
Car
03 Accord tourer
DTC B1390: Tailgate Closer Unit Malfunction

There's a full test procedure for this including continunity of the circuits, etc. Do you know if the dealer tested this or simply diagnosed a faulty ECU? Looking at the procedure its a full on 26-step troubleshooting guide for this.
They didnt say what procedures they carried out only that the ecu had failed! i will give them a call. is this test guide available online?

Regards
Scott
 

jayok

TA Friends
Messages
1,555
Reaction score
86
Location
Ireland
Car
CRV / S2000
hey didnt say what procedures they carried out only that the ecu had failed! i will give them a call. is this test guide available online?
Not sure if it's available generally online - also don't want to post here in case there's a copyright issue?!

Send me a PM (for some reason I can't send you one).
 

scottpeters90

Members
Messages
15
Reaction score
1
Location
london
Car
03 Accord tourer
Not sure if it's available generally online - also don't want to post here in case there's a copyright issue?!

Send me a PM (for some reason I can't send you one).
I don't seem to be able to PM you either!
You can email me at


Cheers
 

jayok

TA Friends
Messages
1,555
Reaction score
86
Location
Ireland
Car
CRV / S2000
Ok, got the email address. I suggest you edit your post to delete it now to prevent spam! :)
 

scottpeters90

Members
Messages
15
Reaction score
1
Location
london
Car
03 Accord tourer
UPDATE

I finally lost my rag with the Honda dealer (Crown Honda Bushy) and had a good old rant over the phone!
Armed with the knowledge provided by jayok i tackled the dealer on the subject of exactly how they came to the conclusion that the ECU had failed. At first they tried to blind me with science stating that the technician had run a full diagnostic program on the car and that the ecu was the problem, i then told them that Honda UK customer services (i lied it was jayok) had just told me that the diagnostic code was just a pointer to the problem and that the fault code should have been investigated with a 27 step continuity test, to establish which component exactly was causing the problem! Was this carried out i asked, if so what results are on the job sheet???
After putting me on hold to check the job sheet for 3-5 mins the guy then informs me that the job sheet has not been uploaded to the system! but its the ecu because the engineer said so. I then informed him that the ecu had been changed for a 100% working one but the tailgate is still not working. They asked if i could bring my car in so they could run the tests again with the second ecu free of charge, i took the car in and left it with them. mid afternoon i got a call to say that the tailgate was now working fine :D

This is the bit i don't get, they stated that the new ecu needed programming to the car? can anyone support this? or did the guys just not test for continuity 1st time round and find a broken cable at the second attempt? or worse still did they want to charge £550 for a ecu when they were just going to fix something much more simple like a broken cable?

Anyway thanks for all your help guys.

Regards
Scott
 

jayok

TA Friends
Messages
1,555
Reaction score
86
Location
Ireland
Car
CRV / S2000
Hey Scott,

First things first - the boot is working! Woot!!! :)

With regard to re-programming the ECU for the car, I don't believe so. Well it's not mentioned in the service manual anyway. What it does talk about is ensuring that the ECU is installed and that the tail gate is closed before re-connecting the battery (the battery should be disconnected before swapping the ECU) - that's about it. I can't see anything related to "coding" the tailgate ECU for the specific car (why would there be)

Regardless, why didn't they do this in the first place?
 

donk_3030

Members
Messages
64
Reaction score
1
Location
Oxfordshire
Car
Accord 2.4 Ex
Good news on the tailgate working mate :)

Im pretty sure it doesnt need coding as mine came from ebay and wasnt coded in.

as for the diagnosis...id imagine they plugged it in and as the fault came up as ecu and it being such a common fault just said it needed a new one. I guess a bit of laziness on the technicians behalf! Kudos to you for challenging them!
 

-Rich-

Members
Messages
450
Reaction score
24
Location
Rickmansworth
Car
2.4 Tourer Auto
I finally lost my rag with the Honda dealer (Crown Honda Bushy) and had a good old rant over the phone!
They are my local dealer - one to avoid maybe for when I get my Accord? Have you tried the one in Hemel, a mate has used them for his Type R and S2000 with no issues I think?

Glad you got the problem sorted :)
 

Simon2354

Members
Messages
403
Reaction score
1
Location
Gloucestershire
Car
Accord Tourer Type S
My tailgate went for the second time today and what happened is the motor on the lock had over rotated causing the lock malfunction. Took it to BLADE HONDA Gloucester for some Honda happiness and their technician fixed it quickly. This is something that does happen if too much stuff if boot and tailgate sort of forces itself shut. Just thought I'd mention for future reference :)
 

rhyeung

Members
Messages
510
Reaction score
22
Location
essex
Car
SPORT TOURER
I just fix is problem by disconnect the battery and reconnect it after Jew mins, and tailgate work fine, light on dash gone! But need to rework the Clifford alarm, very simple fix.
 

Accordaz

Members
Messages
155
Reaction score
14
Location
Sussexland
Car
7th Gen Accord Auto
-anyway to fix it. I left the tailgate door on open position, then i disconnected the battery and reconnected it. Then i switched the ignition on so the lights of the dash were on and shut the tailgate.

for some reason the tailgate light turned off and it was sweet after that.
I tired this and for one minute the WHOLE tailgate was working; it opened via the hob, then closed...wow, then I tried again, and it got stuck trying to open, so I think it's misaligned somewhere, but closing via the tailgate button is fine atm! To reset quickly, I just had to squeeze the tailgate 'Emergency' lever, after crawling through the back once again! :wacko:
 

tpires

New Member
Messages
1
Reaction score
0
Location
Portugal
Car
Accord tourer
Hi, I had the PTG hinge wiring broken and repaired, and then the code error B1390. When I reset the PTG, start working and after while didn't open again, with the PTG sign in the dashboard. After performing the troubleshooting of the B1390 and after lots of hours.... I discover that the problem was in the tail lock motor. The motor brush were very worn, commutator isolated, and dry grease.
After cleaning the commutator and lubricate the shaft, the PTG start working. I will try to replace the brushs...
I hope this can help.
Regards
 
Top