Cup holder door malfunction

[ExpandWeiner]

As you can see from the video, the door doesn't open with one press. You have to press the hinge side, then the "normal" side, then the hinge side for it to open. Doesn't feel springy in the least. Any solutions?

Link: https://drive.google.com/file/d/1YlRKdO4GFPcvsC5fKzahlwF4XqulIJ4f/view?usp=drivesdk