Snap-On Diagnostic

[moob]

Just wanted to stick a quick message on here - I got an email from Honda CS today offering me a free Module - will post more when not at work - so happy.

 

[J4JAV]

Nice one Rob

 

[Paul the Bobby]

Sounds a good result!

 

[Dan Robinson]

Bite their hand off mate, offers like that are few and far between.

 

[moob]

Thanks for the good wishes lads.

This has been a long hard slog with Honda CS.

I first contacted them in early March and Friday of last week was the first time I'd received any written reply.

The very helpful fella accepted my reasoning and as a gesture of goodwill and in light of the poor CS I'd received, said they'd pay for the unit.

 

[CJM]

Thanks for the good wishes lads.

This has been a long hard slog with Honda CS.

I first contacted them in early March and Friday of last week was the first time I'd received any written reply.

The very helpful fella accepted my reasoning and as a gesture of goodwill and in light of the poor CS I'd received, said they'd pay for the unit.

Excellent news Rob,

I know you've been through the mill a bit with it all, hopefully it will restore you faith a bit in Honda, after all many Companies would hide behind their original decisions regardless, at least you know that they will review cases.

 

[moob]

Indeed Carl, I now have restored faith in Honda after that debacle, at least they admitted their errors and have agreed to rectify the car.