Hi, thanks for your email. The terms and conditons are there set out to cover both the seller and buyer. We find it quite alarming in the past that people are happy to spend in excess of £300 and not read the terms. All our terms have been carefully writ out and they are there to inform you of everything, this in return, keeps the buyer fully informed and also cuts out on pre-sale information which allows us more time to be able to concentrate on other fields in the business. We would recommend, even it took 10 mins to read terms to do so on all retail sellers as failure could cause a lot of heart break and loss of funds..
Right to the questions.
Is the TV tuner DVB-T for UK? ie What we refer to as 'Freeview Digital'?
Sorry, this only has ****ogue TV on this model but we can supply a external DVB box for £45 more.
During the first 12 months what is the warranty conditions? Swap out or RTB for fix and repair?
We endeavour to provide a after care service 2nd to none, I will admit, the manuals of the OEM industry and pretty poor hence the reason, we have to give a lot of after care service. We are knowledgable to all our units on how they work and have a clips on Youtube for troubleshooting. We deal on a daily basis with the suppliers and can get parts when needed so if the unit fails beyond the one year, we will provide a repair service beyond this for the price of the parts and postage costs (example; SD card reader is £12, courier is £8 so total cost for repair would be £20)
Depending on the issues with the unit, we will provide a repair service if its a small mechanical issue or a replacement if its a unit with major issues.
Does the HFT aka Bluetooth use the original switches on the steering wheel?
Sorry, i am not familiar with what buttons you have on steering but if you already have a call answer and decline, these will still be active and working with the unit as OEM industry works to the same settings as the factory radio.
What about DVD and MP3 playability on disc and on SD/SDMC/SDXC? give us all the gen!
It will play all formarts and regions of discs. We dont advertise MP3 in the auction due to ebay conditions but it will play MP3
How many sold in the UK and what is the returns/faults ratio?
We only listed this 6 weeks ago and have sold 4 up to now, the only thing i can say is if you have amplified speakers, the ISO loom that comes with the unit will need adapting but we are knowledgable to this and can advise how to do it as the installed unit in the Youtube clip had amplfied speakers.
Does he supply the cardboard/bluetack to finish off the installation?
Sorry, we only supply the headunit.
We hope this has cleared up your questions, feel free to contact me and ill be happy to answer any further questions.
Best wishes
Rob
A few more comments having looked up a bit more. Generally I try to avoid eBay sellers who have more paragraphs setting out their terms and conditions than they do about the item, this one seems to fall into that category. I'm not so sure I like his attitude!
Back to the item.
Is the TV tuner DVB-T for UK? ie What we refer to as 'Freeview Digital'?
During the first 12 months what is the warranty conditions? Swap out or RTB for fix and repair?
Does the HFT aka Bluetooth use the original switches on the steering wheel?
What about DVD and MP3 playability on disc and on SD/SDMC/SDXC? give us all the gen!
How many sold in the UK and what is the returns/faults ratio?
Does he supply the cardboard/bluetack to finish off the installation?