VSA Modulator Light
- Thread starter mohammed
- Start date
Dan Robinson
Grand High Plumber
hey hey... looks like you should be under warranty bud...but move fast before they have an excuse to say no...!!!!
Steve Dan is right book your car up straight away and you wont pay a penny.If you no someone with a meter to get the code as back up it helps as this is what i did.
Best of luck and keep us posted.
Best of luck and keep us posted.
Cheers,
I will get it booked in for the end of June, I tell you, its a nightmare living so far from the Dealers.
Dan Robinson
Grand High Plumber
Make sure you tell them that there is a suspected 66-1 error code and that you are worried that you are so close to the extended warranty limit.
Don't give them any excuses!
Don't give them any excuses!
You kept that quiet Andy i didn't no but your right no limp mode at all with mine either.
Steve - if you can find a local garage in Oban that has a Snap-on diagnostic, you will find that shows up code 66-1. It was an independent garage that found my fault. At least that way you know what fault it is before making the trip to a dealer.
Meanwhile, call your nearest dealer and ask them if they will accept a diagnosis from en independent, to save you from getting hit for an £80 bill merely to confirm what you know. They may however insist upon this.
Another point, Honda basically told me that the extended warranty of +3 years and a limit of 62k miles is not absolute - they stated that they'd look for a Honda service history by way of 'loyalty'. If you know your stuff, you'll know this is bordering the limits of legality, as the European Law pertaining to car servicing states as long as your car is serviced with original or equivalent parts, your warranty is intact. They fed that nonsense to me and I'm fighting them on that basis - although my case is different as my car had done nearly 65k when it was diagnosed with the dreaded 66-1 fault.
Andy, may I ask what your mileage was at diagnosis?
Yes mate it all happened rather quick really as mileage was tight to the 62k I jumped on it straight away.
Dan Robinson
Grand High Plumber
How far did your sphincter expand when they plugged your motor onto the machine :lol:
I made myself one of their large espresso and prayed to the VSA warranty god.
Fair shout mate you were lucky like myself
Fair shout mate you were lucky like myself
I count myself very lucky indeed, as help from HUK is hit and miss. You can kiss help with labour away and best hope for some ***istence with part cost which is £1400.
I do fill for the guys that buy a new car and this happens just out of warranty.As you said a £1400 new unit plus £200 plus labour.
I think mine went on 50k so not quite as close to the dead line
I found the part on Lings for closer to £1700
What annoys me a lot about this situation is a manufacturer like Honda with a great worldwide reputation for reliability have basically admitted they've fitted a duff part to the car yet are unwilling to provide any ***istance in some cases to those who paid a fair amount from a dealer like myself. I even took out Honda Finance with them, it's not like I never gave them any money.
I found the part on Lings for closer to £1700
What annoys me a lot about this situation is a manufacturer like Honda with a great worldwide reputation for reliability have basically admitted they've fitted a duff part to the car yet are unwilling to provide any ***istance in some cases to those who paid a fair amount from a dealer like myself. I even took out Honda Finance with them, it's not like I never gave them any money.
Lings price mate is always way over the norm.
Rob I totally sympathise with you and other thats have fallen foul of this VSA problem outside extended warranty. IMO the age shouldnt be extended but the miles should be after all people bought the ictdi to munch the motorway miles and 62k is nothing
CJM
Dr. Diesel
I found the part on Lings for closer to £1700
What annoys me a lot about this situation is a manufacturer like Honda with a great worldwide reputation for reliability have basically admitted they've fitted a duff part to the car yet are unwilling to provide any ***istance in some cases to those who paid a fair amount from a dealer like myself. I even took out Honda Finance with them, it's not like I never gave them any money.
Rob,
I think Honda are getting bad stick for this, after all it is a third party part, that is covered by the manufacturers warranty, I don't know the full details but I would imagine on some of the cars, where the unit has been replaced, Honda have footed more of the bill than maybe they should have. So in all fairness I view Honda's commitment to the extended warranty quite good. Equally some manufacturers might not even consider such an extension.
Please don't miss-read me, I would feel equally annoyed as you are, unfortunately though it's like other things, you may buy a certain brand of washing machine, only to find something goes, outside the normal warranty period and later find that there was a known possible fault with that component, not lasting as long as you would expect it to, the difference with the washing machine is that you either just buy a new machine or pay the couple of hundred quid to get it repaired. The problem here is the revised part cost £1400, which is the cost of a running second-hand car.
Honda may have some leeway on the price to the extent of maybe their profit margin on the part but by all accounts it'll still be a hefty cost price to them I would imagine.
You could of course maybe take the task directly to the third party manufacturer and try and prove it is not fit for purpose, which would be a difficult task as not every Accord has suffered it , (touching wood at this moment) and equally to prove it is the part and not fitting /servicing error you would need to find other non Honda vehicles that have the part and see if they are experiencing the same problems.
Keep trying HUK, be considerate to them, try and find out how the extended warranty works, i.e they have agreed with the manufacturer or they are covering the part themselves up to the 62k, see if they can provide information to contact the manufacturer.
There seems to be an issue with the part and I fully agree with you as to why should you pick up the bill for a part that is certainly showing signs of being problematic at the very least.
Carl,
I understand what you're saying, but perhaps I haven't really put across the reasons for my ire in the direction of HUKCS. It's mainly the manner in which they've dealt with my complaint that I take issue with. They have a service standard to customers to which they haven't adhered to in my case anyway - I contacted them, got the acknowledgement, both from their generic auto-reply and I also got the personal email address of a rep at CS. Despite this, and my directly contacting said rep, she blatantly denied ever being in receipt of my email, this bizarrely, despite me attaching the original received receipts - to which she then denied were sent as an attachment, then I took screenshots and embedded them into my email - to which she again, even more bizarrely, gave me e blanket response of 'you'll just have to resubmit your concerns to the original email address'.
I did this and eventually got a phone call from someone different, citing the need for customer loyalty to have them take into account my contribution in order they evaluate my claim. It was stated during said conversation that I didn't have a Honda Service Record - now, that flies in the face of the Law in terms of recent EU directives stating you simply don't have to have a dealer service etc.
I wrote another email, complaining about the aforementioned, including the denial from the original CS, and I haven't had a reply to that either.
I'm now at the stage where I'm going to call them and demand the personal contact of their supervisor in CS, despite my email instructing it be sent for their attention.
When we talk about loyalty, I thought that perhaps the fact I'd bought my car from a Honda dealer, paid dealer prices for it, then took out their finance deal, again at additional expense than other methods of credit - this may have erred in my favour. Clearly it wasn't.
I just feel that they're not addressing these claims on a level playing field.
I understand what you're saying, but perhaps I haven't really put across the reasons for my ire in the direction of HUKCS. It's mainly the manner in which they've dealt with my complaint that I take issue with. They have a service standard to customers to which they haven't adhered to in my case anyway - I contacted them, got the acknowledgement, both from their generic auto-reply and I also got the personal email address of a rep at CS. Despite this, and my directly contacting said rep, she blatantly denied ever being in receipt of my email, this bizarrely, despite me attaching the original received receipts - to which she then denied were sent as an attachment, then I took screenshots and embedded them into my email - to which she again, even more bizarrely, gave me e blanket response of 'you'll just have to resubmit your concerns to the original email address'.
I did this and eventually got a phone call from someone different, citing the need for customer loyalty to have them take into account my contribution in order they evaluate my claim. It was stated during said conversation that I didn't have a Honda Service Record - now, that flies in the face of the Law in terms of recent EU directives stating you simply don't have to have a dealer service etc.
I wrote another email, complaining about the aforementioned, including the denial from the original CS, and I haven't had a reply to that either.
I'm now at the stage where I'm going to call them and demand the personal contact of their supervisor in CS, despite my email instructing it be sent for their attention.
When we talk about loyalty, I thought that perhaps the fact I'd bought my car from a Honda dealer, paid dealer prices for it, then took out their finance deal, again at additional expense than other methods of credit - this may have erred in my favour. Clearly it wasn't.
I just feel that they're not addressing these claims on a level playing field.
Forget the above incident I would pick up the phone and start afresh with no mention of the past. See how that pans out
Don't they keep a record of your previous communication though?
Yeah, I was certainly beginning to get that impression - I was going to call them in any case, due to their inability to communicate in written form. I literally have nothing from them in writing about their decision or my enquiries. You must wonder why they bother providing and email address.
CJ - would you mind casting your eyes over this question I put on another thread?
I have just purchased a 2005 I CTDI saloon, which has done high mileage (123k!).
I did purchase it knowing about the VSA light - so cannot claim total shock factor as I got a much lower price.
Have done some routing around, this forum helps a lot.
Have spoken to local Bristol dealer, and they directly cannot do anything apart from supply and fit for the ausual £1700 or so.
But also suggested www.bba-reman.com, who are specialists (sorry if this is covered already).
After speaking to them they can repair (hopefully) broken units, over 4 to 5 day period (my part for the record is 57110-sef-E56).
Have also made a call to Honda, who are doing the usual - that is issue a reference number and will come back to me within 3 days.
Car does have FHSH (agree this should make no difference), but expect negative response.
Will look at next step when I hear from Honda, but hassle of taking car of the road for a week (my wifes) is worth £1300 + saving (they suggest repair is around £165 - again ***uming it can be repaired).
On a separate note I am having a cracked manifold changed today FOC, as luckily just in the 125k mile limit (this does make it silly that the control unit is not covered for the same mileage limit as it is a non moving part).
Will keep you updated.
Great site, all help greatly appreciated.
I did purchase it knowing about the VSA light - so cannot claim total shock factor as I got a much lower price.
Have done some routing around, this forum helps a lot.
Have spoken to local Bristol dealer, and they directly cannot do anything apart from supply and fit for the ausual £1700 or so.
But also suggested www.bba-reman.com, who are specialists (sorry if this is covered already).
After speaking to them they can repair (hopefully) broken units, over 4 to 5 day period (my part for the record is 57110-sef-E56).
Have also made a call to Honda, who are doing the usual - that is issue a reference number and will come back to me within 3 days.
Car does have FHSH (agree this should make no difference), but expect negative response.
Will look at next step when I hear from Honda, but hassle of taking car of the road for a week (my wifes) is worth £1300 + saving (they suggest repair is around £165 - again ***uming it can be repaired).
On a separate note I am having a cracked manifold changed today FOC, as luckily just in the 125k mile limit (this does make it silly that the control unit is not covered for the same mileage limit as it is a non moving part).
Will keep you updated.
Great site, all help greatly appreciated.
Hi - out of interest as have the same problem, how did this end up ?.
As have the same problem (see 13 pages of threads above).
Thanks
phil
Hi Phil.
I ended up trying to get mine repaired after Honda refused to ***ist - despite my car having only 64.5k on the clock.
I send the module away to BBA Reman who couldn't repair it - total charge including garage fees for labour - £150.
Got a replacement from a breaker in B-ham - same part numbers etc - now fitted but lights remain on, despite diagnostic not reading code 66-1 - see thread here.
Taking the car to a Honda dealer as a friend knows the service engineers to see if they can clear the lights on the dash and verify the fault has in fact gone. Total cost so far £500.
BTW - I was advised the best way to progress with Honda is to take it to a dealer and have them present your case - although your mileage is huge - I'd be surprised they'd even consider it - but good luck.
I ended up trying to get mine repaired after Honda refused to ***ist - despite my car having only 64.5k on the clock.
I send the module away to BBA Reman who couldn't repair it - total charge including garage fees for labour - £150.
Got a replacement from a breaker in B-ham - same part numbers etc - now fitted but lights remain on, despite diagnostic not reading code 66-1 - see thread here.
Taking the car to a Honda dealer as a friend knows the service engineers to see if they can clear the lights on the dash and verify the fault has in fact gone. Total cost so far £500.
BTW - I was advised the best way to progress with Honda is to take it to a dealer and have them present your case - although your mileage is huge - I'd be surprised they'd even consider it - but good luck.
You are probably right, but dealer not showing to be very keen to report for me - will await Honda call back, and see if giving them grief will make some impact to the massive quote. Was then thinking of BAA option - but seems you did not have much luck with them. Do you know for sure if item you got from breakers was working ok ?.
Guess like me you are driving without abs, but as I understand it still safe to drive ??
Good luck - hope you get sorted.
The guy who sold me the item from the breakers ***ured me it was working - I had to take a chance but it comes with a 28 day return warranty. It appears to be working except for the lights remaining on the dash.
The thing with BBA is hit or miss I guess, some people don't speak to kindly of their service, and they were very slow for me apparently down to a faulty machine - but they reported it couldn't be fixed rather than try and fob me off saying it was fixed and charging me for it - although I did have to pay for them to look at it, courier fees too.
The 66-1 is for the traction control and not the ABS - if your ABS light is on, you have a different fault.
BTW, Honda still haven't made a reply to me in writing since March, and I've sent like 10 emails. I got on the phone demanding the contact details of a supervisor, and they declined - but the lad gave me his name and told me to mark my email for his attention - that was 3 days ago - no reply as yet.
The thing with BBA is hit or miss I guess, some people don't speak to kindly of their service, and they were very slow for me apparently down to a faulty machine - but they reported it couldn't be fixed rather than try and fob me off saying it was fixed and charging me for it - although I did have to pay for them to look at it, courier fees too.
The 66-1 is for the traction control and not the ABS - if your ABS light is on, you have a different fault.
BTW, Honda still haven't made a reply to me in writing since March, and I've sent like 10 emails. I got on the phone demanding the contact details of a supervisor, and they declined - but the lad gave me his name and told me to mark my email for his attention - that was 3 days ago - no reply as yet.
Who ever said life would be easy, sure you will get there in the end.
My ABS light is not on, do not know fault reference yet - only that module has been quoted by Bristol dealer.
Honda might call back in next 2 days, but not holding out any hope.
As I think likely they come back and say NO - will then look at next step.
Have auto electrical company local that some recommended, so might give them a call.
Onwards and upwards !.
tks
Honda have left a message on mobile advising as I expected. Not interested, not cover due to mileage (not period was within the period). Have to decide what next. Either get ripped for £1700 quid, try bba and get module repaired or scrap yard challenge. Scrap yard sounds like option - but no idea where to start - would be great if anyone has any pointers. Not a good start to the weekend.....HELP !!!